The Procurement Glossary » Touchless Invoice Processing
Touchless Invoice Processing
Technology & Systems
Definition
The fully automated handling of an invoice from receipt to payment with no manual intervention.
Explanation
Touchless processing combines e-invoicing, automated matching against orders and receipts, and rules-based approval. Invoices that match cleanly flow straight through to payment; only exceptions reach a human, dramatically cutting cost per invoice.
Example
90% of invoices now match automatically and pay without anyone touching them; staff handle only the 10% of exceptions.
Related terms
- Straight-Through Processing — The end-to-end automated completion of a transaction without manual re-entry or intervention.
- Three-Way Matching — An invoice-control check comparing the purchase order, the goods-receipt record and the supplier invoice before payment.
- e-Invoicing — The exchange of invoices in a structured electronic format that can be processed automatically, without manual data entry.
- Procurement Automation — The use of software to perform procurement tasks with little or no manual intervention.
Related concepts
- Procure-to-Pay (P2P) — The end-to-end operational buying cycle — from requisition and approval to purchase order, receipt, invoice matching and payment.
Frequently Asked Questions
What is Touchless Invoice Processing?
The fully automated handling of an invoice from receipt to payment with no manual intervention. Touchless processing combines e-invoicing, automated matching against orders and receipts, and rules-based approval. Invoices that match cleanly flow straight through to payment; only exceptions reach a human, dramatically cutting cost per invoice.
Can you give an example of Touchless Invoice Processing?
90% of invoices now match automatically and pay without anyone touching them; staff handle only the 10% of exceptions.
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